01/03/2012
面試大作戰(3)
陳秋燕
陳秋燕
立志使世界更美好的國際NLP導師與教練,相信愛、和平與希望,以開朗活潑方式,在亞洲、北美與歐洲授課與教練。
出身國際電視媒體,精通五種語言。前半生在多家跨國公司擔任要職,從事銷售、管理、翻譯卅載,在中港兩地有近20年寶貴的實幹業務經驗。後半生創辦智邦環球有限公司,深信人的潛力無限,助人運用正面心態,提高演示、管理、銷售、教練能力,增長業績,留住人才,支持他們摘下事業與人生的金牌。Leadership Coaching
午膳時間,黃經理正準備祭五臟廟,在電梯裏凑巧遇見了Mary。於是相約一起吃午飯。
「上次真的謝謝你,我做第二輪面試時,有了新的體驗與發現。相當有意思。」
「哦,是嗎?說來聽聽。」
「當我問他們爲什麽選我們公司時,有回答因爲我們是大公司,制度應該齊全,工作應該穩定,發展前景好。但是有一個卻回答上網瞭解過我們的業務,也問過幾個親戚朋友關於我們公司,知道我們這行所面臨的挑戰,但是最後還是覺得這是可以讓他發揮才華的平台,所以提出申請。
不過,當我問他們爲什麽想成爲一個項目統籌時,我注意到他們都需要停一停想好一陣子。」
「一般面試比較少問這個問題。」
「有一個回答不知道,覺得有適合的工作就申請。另一個說覺得這工作應該不太難,所以想試試。再一個說既然是統籌,應該需要跟不同的人和部門合作,才能做好項目。他覺得這會是個挑戰,可以考驗自己的能力,所以選擇從這個職位做起。
至於希望從這份工作中獲得什麽,全部都回答希望能多學習。」
「聽起來像是類似《面試天書》中的標準答案。」
「所以我就問他們想學到什麽?有的就說學習怎樣統籌項目,有什麽就學什麽。有一個說要將一個項目做好不容易,他會想先瞭解我們這裏目前是怎麽做的,然後跟著做。不過他希望以後能就流程、方式提出改良意見,以便能將項目做得更好。他也說到與人的溝通很重要。做項目不單單是靠專業知識,更重要的是人際關係。各個部門有他們各自的利益,如何將大家拉在一起,同心協力地按照時間、預算與質量完成項目,是至關重要的。」
「哈哈,你不用說,我也猜到你從三個人中會挑那一個了!」
Boris rang into Mary in the lift during lunchtime, so they decided to have lunch together.
“Mary, thanks for your coaching last time. I had new discoveries and insights when I ran the second interview.”
“Wonderful! Tell me about it.”
“Well, I asked them why they picked our company. Some answered because ours is a big company, the systems should be in place, having a job here should be stable, and therefore brighter prospects. But one of them said he had researched on our business on the internet and even made a few enquiries from his friends and relatives about us. He understood the challenges our industry now face yet he felt that this was a good platform for him to advance his career, so he applied.
But when I asked them why they wanted to become a Project Coordinator, I noticed they needed time to think for a while.
“Most interviewers do not ask such a question.”
“One said he didn’t know, he applied because he felt the job was suitable. The other thought that the job was not that difficult, so he gave it a shot. The third one reckoned a coordinator needed to work with different stakeholders on every project. He found it challenging… an exciting opportunity to build his capabilities.
Everyone also said they were keen to learn more from the job.”
“Hmm, sounds like the standard answer from Job Interview 101.”
“So I probed deeper. Two said they would learn whatever that came along. But one said he would first learn and understand our current practice and he would follow it. And he asked to offer suggestions on improving the processes and methods with an aim to execute the projects more effectively in future. He also highlighted the importance of communication because to run a project well did not only rely on professional knowledge. The key was the interpersonal relationship as each stakeholder had his own interests to look after. How to get everyone on the same page to complete the project on time, on budget and meeting the standard was key.”
“Haha, I can easily guess who you picked from the three!”
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